The venue and production will be in full compliance with government COVID-secure guidelines. You will be required to wear a face covering on arrival and when moving around the venue, you may remove it when seated at your table.
One of the venue team will take your temperature on arrival. If you register at 38C or higher, you will be able to take a seat for 10 minutes, after which your temperature will be taken again. If you are still registering with a high temperature they will be unable to let you into the performance and we will offer your party a transfer, free of charge.
If you or anyone in your household are experiencing symptoms or have been asked to isolate, you will need to exchange your booking, which you can do up to 24 hours prior to the show. To do this please email us at firstname.lastname@example.org with your exchange request with the date you would like to exchange to. Please also include all current booking information (booking name, postcode, booking reference number, original booking date).
All drinks must be pre ordered, you can do this via the production website at Torquay Suite Site. Payment will be taken when drinks are brought to your table.
IMPORTANT: If you have an allergy to nuts, whether airborne, through ingestion or physical contact, please let the venue know and confirm the nature of it at least 72 hours before the performance. If the venue are not made aware of this until the performance date, the hotel and ITI reserve the right to refuse admission. Please note that there is also a gag in the show that involves peanuts, if we are aware of your allergy we will source a reliable nut free alternative. However, please note that even the manufacturers of this cannot guarantee that their product may not contain traces of nuts. If you have any concerns on this, please contact the venue at email@example.com.