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Covid Conscious Venues

As venues begin to reopen with socially distanced performances across the West End, we want to assure you of the measures that are being taken with COVID-19 in mind so that you can get back to experiencing the magic of theatre with peace of mind. Below you will find details of those measures by theatre group. If you’re unsure of which theatre group a venue is under, please visit our Venue Group Listings page.


Nimax Theatres

  • 1m+ social distancing between customer bubbles. Seating in the Stalls and Circle has been reconfigured to allow for 1m+ distancing. In cases where it hasn’t been possible to reconfigure seating in the Circles, seats will be left empty
  • Contactless ticketing
  • Staggered arrival times. Your e-ticket will advise your arrival time
  • Compulsory pre attendance health questionnaire. You will be required to confirm that no members or your party have COVID-19 symptoms. After check-in your e-ticket will be sent to you by the venue within 24 hours
  • Compulsory contact free temperature check on arrival
  • Official NHS QR code for Track and Trace check-in
  • Contactless bag check. No cloakroom facilities are currently available
  • Requirement to wear a face mask in the venue unless aged under 11 or medically exempt. Face masks may be removed to eat and drink
  • Designated entry and exit points. Your access points will be determined by your seat location
  • One way systems
  • Pre-order refreshments
  • Hand sanitiser provided throughout
  • Regular sanitisation by on-site cleaning team


Delfont Mackintosh Theatres

  • Social distancing between customer bubbles
  • Official NHS QR code for Track and Trace check-in
  • Requirement to wear a face mask in the venue unless aged under 11 or medically exempt. Face masks may be removed to eat and drink
  • Contactless ticketing
  • Compulsory contact free temperature check on arrival
  • Contactless bag check. No cloakroom facilities are currently available
  • Contactless payments. Venues are now cashless and all payments must be made by card
  • Hand sanitiser provided throughout
  • Regular sanitisation by on-site cleaning team

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