Due to the rapidly changing theatre environment in London, we are experiencing significant customer service volume and our chat and phone services are temporarily unavailable. We are working to get back to each customer as quickly as possible via email.
Due to changing government guidelines, performances are being rescheduled and cancelled more frequently than usual. If your performance is cancelled, we will email you to let you know your options as soon as the show/ venue confirms them with us. This can sometimes take a few days as many of them are minimally staffed in accordance with regulations. We appreciate your patience and look forward to sending you to the theatre again soon.