Due to changing government guidelines, performances are being rescheduled and cancelled more frequently than usual. If your performance is cancelled, we will email you to let you know your options as soon as the show/ venue confirms them with us. This can sometimes take a few days as many of them are minimally staffed in accordance with regulations. We appreciate your patience and look forward to sending you to the theatre again soon.
Have questions in regards to making a booking? See below for all your pre-purchase questions. We include information from seating and ticketing to policies and payment methods. If you feel your answer was not answered in these articles, please select the 'Submit a Request' button on the top right hand corner in order to speak with Support.
Your Booking Confirmation will have been sent to the email that is associated with your booking. Please see below for any questions regarding your email confirmation. This includes missing email confirmations and other related queries.
Voucher information can be found here. This includes how to redeem, where to redeem, voucher validity, voucher transfers, and more. If you feel your answer was not answered in these articles, please select the 'Submit a Request' button on the top right hand corner in order to speak with Support.